Tata CLiQ Luxury offers you 3 delivery modes:

Standard Delivery: Delivered in 2-5 business days

Express Delivery: Delivered in 1-2 business days

CLiQ & PIQ: Order online & collect from store in 1-2 business days.

The delivery options available to you will depend on your pin code, the product you choose to buy, as well as delivery capability of our brand partner.

When you enter your pin code while placing your order, you will get an instant notification telling you if we can deliver to your location.

Delivery charges would be applicable on some items. These charges would be automatically added to the cart on selecting the said items and would be visible on the checkout page

Whether a brand partner can ship to your area or not depends on their capability to service your area through self- or partner courier networks, and legal restrictions, if any. Sellers may choose to not service certain areas based on their business policies or discretion.

We’ll send you an estimated delivery time of your order as part of the order confirmation email and SMS. Get more information on how to track your order on the Order Tracking page.

The delivery time depends on the availability of that product as well as the estimated handling time taken by our brand and logistics partners. We’ll show you the estimated delivery time on the product page, right after you enter your pin code.

Delays can occur because of bad weather, flight delays, political disruption, high volumes of shipments during sales or other unprecedented events. Get more information on how to track your order on the Order Tracking page.

Please contact Tata CLiQ Luxury Care as soon as possible and we will try to reschedule delivery.

Our logistics partner will always call your registered number before delivering your order. In case you are unable to receive the package then, you can ask the executive to drop it off at a more convenient time. Alternatively, you can get in touch with Tata CLiQ Luxury Care and we will do our best to reschedule the delivery at a date and time convenient to you.

Currently, we do not deliver orders internationally.

We only update the delivery status for an order once it has been delivered successfully. If you haven’t received your delivery, or if you find that any part of your order is missing on delivery, please get in touch with Tata CLiQ Luxury Care at the earliest.

Unfortunately, we can’t ship products from the one order to separate addresses right now. In such cases, it’s ideal to place separate orders, which will be delivered to different addresses.

Unfortunately, the option to choose a specific date and time for delivery is not currently available on Tata CliQ Luxury.

When the order status reads ‘Out for Delivery’, it means that our logistics partner will attempt to deliver your order that same day.

The collection window for a CLiQ & PiQ order varies depending on our brand partner’s policy. This ranges from 2 to 7 days. Currently most brand partners offer a 7-day window. The collection window starts from the day the order is ready for collection.